FAQs

We know your time is valuable, that’s why we wanted to make sure you had access to some of our most frequently asked questions. If you can’t find the answers you looking for, please contact us at (712) 294-5000.

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How do I become a patient?

Call us at the clinic at 712-294-5000 and someone will be happy to go through the new patient request.

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How do I make an appointment?

We offer 2 ways to make an appointment, you can call us at 712-294-5000 and speak with a receptionist or you can use the patient portal.

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How do I refill my prescription?

Please call your pharmacy for any refills you may need.

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How do I sign up for the Patient Portal?

You can sign up for the patient portal either through the FollowMyHealth website or in person at the clinic.

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What do I do if I have an emergency?

Call 911.

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What do I do if I have an urgent situation after hours?

You can call our on call physician through the MercyOne operator at 712-279-2010.